1. Information We Collect
We may collect the following types of information:
- Personal information: Name, email address, phone number, and company details provided through enquiry forms or account registration.
- Technical information: IP address, browser type, operating system, and browsing behaviour on our website.
- Communication data: Information you provide when contacting us by email, phone, or through forms on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide services.
- To process orders, quotations, and requests.
- To improve our website, services, and customer experience.
- To send important updates, promotional information, or service-related notifications (where you have consented).
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share data with:
- Trusted service providers who assist in operating our website or delivering services.
- Legal or regulatory authorities, where required by law.
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us analyse traffic, personalise content, and improve usability. You can choose to disable cookies via your browser settings, though some features of the website may not function correctly without them.
5. Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. All data is stored securely and handled with strict confidentiality.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict the processing of your data.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at info@hometech-essentials.co.uk .
7. Retention of Data
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
HOMETECH ESSENTIALS LIMITED
Email: info@hometech-essentials.co.uk
Phone: 07939961049